Our approach to onboarding flow optimization
Research & flows
we map user behavior through research, then create 20+ user flows documenting each step users take to complete tasks efficiently within your product.
Redesign core steps
we reduce onboarding friction by cutting unnecessary steps, highlighting new features with concise, non-intrusive training, and ensuring users feel value within minutes, not hours.
Optimize messaging & CTAs
we redesign landing pages with clear calls-to-action and concise value messaging, then add trust signals like testimonials to guide new users through compliance and conversion.
Onboarding redesign drives measurable retention gains
Onboarding solutions that unblock growth for complex products
AI UX Design for SalesTech
Industries shipped
Clients trust our process and delivery discipline
“The project was completed on time and on budget, and we were able to release each part as needed with raving reviews from our customers. We mostly interacted with the project manager, through Slack and Figma which was extremely efficient. We were worried about the timezone difference but they were always available for most of our workday when needed and all of our meetings were in the morning (EST). Their design is extremely good, but their structure and processes are their superpowers. I've never worked with a vendor operating so well, especially on a creative job. We've decided to rely on them for all of our design going forward instead of hiring full-time product designers, so we're VERY pleased. As with every external contributor, we wish they understood a little bit more of how our product works, but that's on us and it's something we've noticed is getting better with new projects.”
